Careers

Reporting to the Guest Services Manager, this seasonal role is responsible for selling tour products and providing the highest level of customer service support. The Guest Services Representative’s main focus is to generate sales by assisting customers over the phone and through email while suggesting products that meet our guests’ needs.

Reporting to the Guest Services Manager, this seasonal role is responsible for selling tour products and for providing the highest level of customer service support. The Guest Services Representative’s main focus is to generate sales by approaching tourists and cruise ship passengers with general information while suggesting products that meet their needs.

Reporting to the Operations Supervisor, this role is responsible for safely conducting sightseeing tours of up to 30+ passengers in Toronto. This position requires skillful, passive driving and extensive knowledge of Toronto and the surrounding areas.

The Tour Guide’s responsibilities include planning travel itineraries, familiarizing customers with the locality by vehicle or foot, and ensuring that the group remains safe at all times. You should also stay up-to-date with new attractions that may be of interest to customers.

Reporting to the Operations Supervisor, this role is responsible for safely operating bus shuttles between cruise terminals, tour meeting points, downtown Toronto hotels, and the Toronto Airport. This position requires skillful, passive driving and extensive knowledge of Toronto and the surrounding areas.